When your transcription is finished, it will be sent to you by email. In addition, you may retrieve it from our website. You may also retrieve a copy of your voice file. In order to access your audios or finished transcripts, you will need your account # and PIN. If you do not receive your completed file by e-mail within a reasonable period of time, check your spam folder and then log in to your account to retrieve your file. iDictate is not responsible for mail delivery failures.